Payment Policy – CHOPGLASNII

EFFECTIVE DATE: MARCH 5, 2025

At CHOPGLASNII, we aim to provide a seamless, secure, and convenient payment experience for all of our customers. This Payment Policy outlines the payment methods we accept, how payments are processed, and the terms related to payments for products purchased from our website. By purchasing from CHOPGLASNII, you agree to the terms set forth in this policy.

1. ACCEPTED PAYMENT METHODS

We accept various payment methods to make your shopping experience as convenient as possible:

  • Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, Discover, and others.
  • PayPal: PayPal is available as an alternative secure payment method.
  • Other Payment Methods: Depending on your location, we may also offer other secure payment options such as Apple Pay, Google Pay, and more.

2. PAYMENT PROCESSING

  • Payment Authorization: When you place an order, we authorize your payment method to verify sufficient funds are available. However, no charge is made to your account until your order is processed and ready for shipment.
  • Payment Processing: Once your order is processed, we will charge your payment method for the total order amount. You will receive an order confirmation email once your payment has been successfully processed.
  • Declined Payments: If your payment is declined for any reason, we will notify you immediately and your order will not be processed until valid payment details are provided.

3. PRICING AND TAXES

  • Pricing: All prices on CHOPGLASNII are listed in U.S. dollars (USD). Prices may change from time to time, but the price at the time of your order will be the price charged.
  • Sales Tax: Sales tax will be applied to orders based on your shipping address. The applicable tax will be calculated during checkout and added to the total amount of your order.
  • Shipping Fees: Shipping costs will be calculated during checkout based on the size, weight, and destination of your order. These fees are added to the total order amount and are non-refundable unless the return or exchange is due to an error on our part.

4. SECURITY OF PAYMENT INFORMATION

We take your privacy and security seriously. All payments are processed through secure payment gateways, and we use SSL (Secure Socket Layer) encryption technology to protect your personal and payment information. CHOPGLASNII does not store sensitive payment information, such as credit card details, on our servers.

5. FAILED OR DECLINED PAYMENTS

If your payment fails or is declined, we will notify you immediately. You will need to provide an alternative payment method for your order to be processed. If payment is not received, your order will be canceled, and the items will be returned to stock.

6. ORDER CONFIRMATION AND INVOICE

  • Order Confirmation: After placing your order, you will receive an order confirmation email that includes a summary of your purchase, including product names, quantities, pricing, and estimated delivery time.
  • Invoice: After your order is processed and shipped, you will receive an invoice via email with a detailed breakdown of the items purchased, applicable taxes, shipping charges, and any discounts applied.

7. ORDER CANCELLATION AND REFUNDS

  • Order Cancellations: Orders can be canceled within 24 hours of purchase for a full refund. After 24 hours, cancellations may be subject to a 10% restocking fee if the order has been processed or shipped.
  • Refunds: Refunds will be issued to the original payment method used for the purchase. Refunds may take 5-10 business days to appear in your account, depending on your payment provider. Shipping fees, taxes, and duties are non-refundable, except in cases of defective or incorrect items.

8. INTERNATIONAL PAYMENTS

  • Currency and Payments: All international transactions are processed in U.S. dollars (USD). Your payment provider or bank will convert the total order amount into your local currency based on the current exchange rate. Additional fees may apply based on your payment provider’s policies.
  • Customs Duties and Taxes: International customers are responsible for any customs duties, taxes, or import fees imposed by their country’s authorities. These charges are not included in the price of the product or shipping fees and will be collected by the customs authorities upon delivery.

9. PRICE MATCHING POLICY

If you find the same product at a lower price from an authorized retailer, please contact us. CHOPGLASNII will consider price-matching requests on a case-by-case basis and may offer a price match for eligible products.

10. CHANGES TO THIS PAYMENT POLICY

We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website or making purchases after these changes, you accept the revised terms.

11. CONTACT INFORMATION

For any questions regarding payment methods, issues with your transaction, or assistance with any aspect of the payment process, please contact our customer service team:

📍 Address: Po Box 180, Whitewright, Texas
📞 Phone: (903) 364-2055
📧 Email: info@chopglasnii.com
🌎 Website: https://chopglasnii.com