Payment Policy

Effective Date: January 8, 2025

At Chopglasnii, we strive to offer a seamless and secure payment experience for our customers. This Payment Policy outlines the payment methods we accept, payment processing, and other relevant details. By making a purchase on our website, you agree to the terms and conditions outlined in this policy.

1. Accepted Payment Methods

We accept a variety of payment methods to ensure convenience for our customers:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: We accept major debit cards that can be processed through our payment gateway.
  • PayPal: You can use your PayPal account to make secure payments.
  • Other Methods: We may add additional payment options in the future, such as Apple Pay or Google Pay, depending on availability.

By selecting one of these payment methods, you authorize Chopglasnii to charge the corresponding amount to your payment account for your purchase.

2. Payment Processing

Once you submit an order, we will begin processing it immediately. Payment is required before we ship any product. If for any reason the payment cannot be processed, your order may be delayed, or canceled.

  • Payment Authorization: Your payment will be processed and authorized by your payment provider at the time of purchase. The amount charged will be the total of your order, including any applicable taxes, shipping fees, and discounts (if any).
  • Verification: In some cases, we may ask you to verify your payment method. This may include confirming your identity or providing additional information to ensure the security of the transaction.
  • Payment Declines: If your payment is declined, please check the information you provided (credit card details, billing address, etc.) for accuracy. You may need to contact your payment provider for further assistance if the problem persists.

3. Currency

All transactions on our website are processed in U.S. dollars (USD). If you are using an international payment method, please be aware that your bank or payment provider may charge you in your local currency, and you may incur additional fees related to currency conversion.

4. Taxes and Fees

  • Sales Tax: Depending on your shipping address, applicable state and local taxes will be applied to your order at checkout. The sales tax will be clearly indicated before you confirm your payment.
  • Shipping Fees: Shipping charges are separate from the product price and are calculated based on the shipping method you select and the destination of your order. You will see the total shipping cost at checkout.
  • Other Fees: If applicable, any customs duties, import taxes, or additional fees for international orders will be the responsibility of the customer.

5. Order Confirmation and Receipt

After your payment is successfully processed, you will receive an order confirmation email that includes details of your purchase, including the items ordered, shipping address, payment method, and the total amount paid.

  • Invoice: A formal invoice will be included in your shipment for your records. If you need an additional copy, you can request one by contacting our customer service team at info@chopglasnii.com.

6. Security of Payment Information

We take your security seriously and use advanced encryption technologies to protect your personal and payment information during transactions. All payment data is processed through secure payment gateways, and we never store sensitive payment information (such as credit card numbers) on our systems.

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to ensure that your personal and payment details are transmitted securely.
  • Third-Party Payment Processors: All payments are processed by trusted third-party providers (such as PayPal, Stripe, etc.), who follow the highest security standards.

7. Payment Disputes and Chargebacks

In the event of a payment dispute or chargeback, we may need to investigate the issue and take appropriate action. This could include suspending your account, preventing further transactions, or involving collection agencies if necessary. Please contact us at info@chopglasnii.com if you believe there is an issue with your payment.

8. Pre-Orders and Special Orders

If you place a pre-order or special order, the payment will be processed at the time of the order placement. For pre-orders, the estimated shipping date will be provided, but please be aware that delays may occur, and your payment will not be refunded unless we are unable to fulfill the order.

9. Promotional Discounts and Coupons

If you are using a promotional discount or coupon code, please ensure that it is applied at checkout. Discounts cannot be applied retroactively to orders that have already been completed. Some promotions may have terms and conditions, such as expiration dates, exclusions, or minimum purchase requirements.

10. Payment Terms and Conditions

By making a purchase on our website, you agree to the following:

  • You authorize Chopglasnii to charge the total purchase amount to your payment method.
  • You agree to provide accurate, complete, and valid information when making a payment.
  • You understand that all payments are subject to approval, and in the event of any issues, we may contact you for clarification or additional information.

11. Contact Us

If you have any questions or concerns regarding payment methods, billing, or any issues related to your payment, please contact our customer support team:

Chopglasnii
Street: Po Box 180 Whitewright, Texas
Phone: (903) 364-2055
Email: info@chopglasnii.com
Website: chopglasnii.com